.whatsapp-panel{max-width:760px}.whatsapp-panel>header{margin-bottom:18px}.wa-status{display:inline-flex;padding:6px 9px;border-radius:10px;background:#eef1ef;color:#69756f;font-size:9px;font-weight:800;text-transform:uppercase}.wa-status.connected{background:#dcefe7;color:#176149}.wa-status.qr,.wa-status.connecting,.wa-status.reconnecting{background:#f4e7ca;color:#7a5714}.wa-qr,.wa-connected{display:flex;align-items:center;gap:22px;padding:18px;border-radius:13px;background:#f3f6f4}.wa-qr img{width:220px;height:220px;border-radius:10px;background:#fff}.wa-qr strong,.wa-connected strong,.wa-empty strong{font:600 18px Georgia}.wa-qr p,.wa-connected p,.wa-empty p{margin:7px 0;color:#69756f;font-size:11px;line-height:1.55}.wa-qr small{color:#8a958f;font-size:9px}.wa-phone{display:grid;place-items:center;min-width:190px;height:70px;padding:12px;border-radius:12px;background:#dcefe7;color:#176149;font-weight:800}.wa-empty{padding:36px;border:1px dashed #c4d0cb;border-radius:13px;text-align:center}.wa-actions{display:flex;justify-content:flex-end;margin-top:15px}.wa-error{color:#a23d35;font-size:10px}.lead-whatsapp{display:grid;gap:10px;padding-top:10px;border-top:1px solid #dfe6e2}.lead-whatsapp>header{display:flex;align-items:center;justify-content:space-between}.lead-whatsapp>header strong,.lead-whatsapp>header small{display:block}.lead-whatsapp>header strong{font-size:12px}.lead-whatsapp>header small{margin-top:3px;color:#7d8984;font-size:9px}.wa-thread{display:flex;flex-direction:column;gap:7px;max-height:280px;overflow:auto;padding:12px;border-radius:10px;background:#eef3f0}.wa-bubble{max-width:78%;padding:8px 10px;border-radius:10px;background:#fff}.wa-bubble.out{align-self:flex-end;background:#d9efe5}.wa-bubble.in{align-self:flex-start}.wa-bubble p{margin:0;font-size:10px;line-height:1.45;white-space:pre-wrap}.wa-bubble time{display:block;margin-top:4px;color:#7d8984;font-size:8px;text-align:right}.wa-no-messages{margin:15px;color:#89948f;font-size:10px;text-align:center}.wa-composer{display:grid;grid-template-columns:1fr auto;gap:8px;align-items:end}.wa-composer textarea{min-height:55px}.wa-composer .primary-button{height:55px}.wa-composer button:disabled{opacity:.6}.nav-item[data-nav="WhatsApp"] .nav-glyph{font-size:0}.nav-item[data-nav="WhatsApp"] .nav-glyph:after{content:'W';font-size:10px}@media(max-width:640px){.wa-qr,.wa-connected{align-items:flex-start;flex-direction:column}.wa-qr img{width:min(100%,260px);height:auto;align-self:center}.wa-composer{grid-template-columns:1fr}.wa-composer .primary-button{height:42px;justify-content:center}}
.wa-bubble>small{display:block;margin-bottom:4px;color:#4f6f62;font-size:8px;font-weight:800}
.wa-attachment-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;grid-column:1/-1}.wa-file-button{display:inline-flex;align-items:center;gap:6px;border:1px solid #c8d5d0;border-radius:10px;padding:9px 12px;background:#f4f8f6;color:#1f6f5c;font-weight:700;cursor:pointer}.wa-file-button:hover{background:#e8f3ee}.wa-attachment-row input[type=file]{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.wa-attachment-row small{color:#68746f}.wa-bubble p{white-space:pre-wrap}
.wa-header-actions{display:flex;align-items:center;gap:8px}.wa-call-button{height:34px;padding:0 12px;border:1px solid #1f6f5c;border-radius:8px;background:#fff;color:#176149;font:700 10px Arial;cursor:pointer}.wa-call-button:hover{background:#e8f4ef}.voice-call-overlay{position:fixed;right:24px;bottom:24px;z-index:50;display:grid;grid-template-columns:auto minmax(170px,1fr) auto;align-items:center;gap:14px;width:min(480px,calc(100vw - 32px));padding:16px;border-radius:16px;background:#123c32;color:#fff;box-shadow:0 22px 60px #09231d66}.voice-call-icon{display:grid;place-items:center;width:48px;height:48px;border-radius:50%;background:#2ca56f;font-size:22px}.voice-call-copy{display:grid;gap:3px}.voice-call-copy small{color:#9dd5c0;font:800 8px Arial;letter-spacing:.12em}.voice-call-copy strong{font:600 17px Georgia}.voice-call-copy span,.voice-call-copy time{color:#d8e9e2;font:10px Arial}.voice-call-copy time{font-variant-numeric:tabular-nums}.voice-call-actions{display:flex;gap:7px}.voice-call-actions button{height:36px;padding:0 11px;border:0;border-radius:9px;background:#e8f4ef;color:#184e40;font:700 9px Arial;cursor:pointer}.voice-call-actions button.muted{background:#f5d7d4;color:#8f2f29}.voice-call-actions .voice-hangup{background:#d94b45;color:#fff}@media(max-width:640px){.wa-header-actions{align-items:flex-end;flex-direction:column}.voice-call-overlay{right:16px;bottom:16px;grid-template-columns:auto 1fr}.voice-call-actions{grid-column:1/-1;justify-content:flex-end}}
.wa-received-image{display:block;max-width:260px;max-height:260px;margin:6px 0;border-radius:10px;object-fit:cover}.wa-bubble audio{display:block;width:260px;max-width:100%;margin:6px 0}.wa-download{display:inline-flex;margin:6px 0;padding:8px 10px;border-radius:8px;background:#ffffff8c;color:inherit;font-weight:700;text-decoration:none}.wa-blocked{margin:10px 0;padding:10px 12px;border-radius:9px;background:#fff0f2;color:#8f2f29;font-size:10px}.ticket-notes{margin:10px 0;border:1px solid #dfe6e2;border-radius:10px;background:#fffdf7}.ticket-notes summary{padding:10px 12px;cursor:pointer;font-size:10px;font-weight:800}.ticket-notes article{padding:9px 12px;border-top:1px solid #ecefed}.ticket-notes article b{font-size:9px}.ticket-notes article time{float:right;color:#8a958f;font-size:8px}.ticket-notes article p{margin:5px 0 0;font-size:10px}.wa-composer>select{grid-column:1/-1;width:100%;height:38px;padding:0 10px;border:1px solid #d7e0dc;border-radius:9px;background:#fff}.wa-header-actions{flex-wrap:wrap}